Orders can be placed on our website, or by sending an email to hello@unformerdinformed.com with a list of the items you would like to order, along with your address and we will be in touch to organise payment and postage.

Orders are processed and posted on Saturdays.

The Netherlands € 4,-
Europe € 8,-
Worldwide € 12,-
Shipping policy
Orders to be delivered in The Netherlands are sent by PostNL and arrive usually within 7 days. The shipping of orders outside of The Netherlands will be send by PostNL or another postal service depending on where you live, the time it may take for your order to reach you may vary. Usually orders will arrive within 10 days. If not, please contact us at hello@unformedinformed.com.

Refund policy
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:
- Book with obvious signs of use;
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error;
- Any item that is returned more than 30 days after delivery.

Shipping returns
To return your product, you should mail your product to:

Unformed Informed Publishing
Amelandseplein 40A
3083SG Rotterdam
The Netherlands.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Need help?
Contact us at hello@unformedinformed.com for questions related to refunds and returns.